DELIVERY AND SHIPPING

Thank you for choosing our website. We are committed to providing safe, reliable, and efficient delivery services to customers within the United States. Please carefully read the following shipping terms before placing an order.

Delivery Coverage

Currently, we only offer delivery services within the United States. We do not support international shipping, delivery to U.S. overseas territories, or military addresses (APO/FPO/DPO) unless otherwise stated on the website.

Order Processing Time

All orders are processed after payment confirmation.
Typically, orders are processed and shipped within 1–3 business days.
Processing times may be extended during weekends, public holidays, and peak promotional periods.

Delivery Methods and Partner Carriers

To ensure safe and timely delivery, we may select from the following partner carriers based on order weight, dimensions, destination, and logistics conditions:

UPS
FedEx
United States Postal Service
DHL Express USA

We reserve the right to change logistics carriers without prior notice to ensure optimal delivery service.

Delivery Time

Estimated shipping times are as follows:

Standard delivery (Contiguous U.S.): 3–7 business days
Delivery to remote areas: 5–10 business days

The times above are estimates only and do not constitute a delivery guarantee. Actual delivery times may be delayed due to weather conditions, logistics congestion, natural disasters, holidays, or other force majeure events.

Shipping Fees

Shipping fees are automatically calculated and displayed at checkout based on the order amount, item weight, delivery address, and selected delivery method. Free shipping may be offered during certain promotional periods; please refer to website announcements for details.

Order Tracking

Once the order has shipped, customers will receive a confirmation email containing a tracking number. You can check the shipment status on the carrier’s official website.

Delivery Address Accuracy

Customers are responsible for ensuring the accuracy of the provided delivery address, recipient name, and contact information. If a package is delayed, returned, lost, or incurs additional fees due to incorrect information provided by the customer, the customer shall bear the associated liability and costs.

Lost or Damaged Packages

If your order is damaged, lost, or fails to arrive as expected during transit, please contact us promptly upon discovering the issue. We will assist in investigating the matter with the carrier and provide a solution based on the specific circumstances. Disclaimer Regarding Delivery Delays

We assume no liability, whether direct or indirect, for delivery delays caused by carrier operational issues, adverse weather, government restrictions, natural disasters, labor disputes, or other circumstances beyond our reasonable control; however, we will make reasonable efforts to assist customers in tracking their order status.